Acceptable Use Policy
IS3 Hosting · Last updated: October 9, 2026 · Operated by Next Nova Tech LLC
Overview
This Acceptable Use Policy ("AUP") defines what is and is not permitted on IS3 Hosting infrastructure. It applies to all customers and users of our services, including shared hosting, domain registration, and email. By using our services, you agree to this AUP. This AUP supplements our Terms of Service.
Prohibited content
The following content is not permitted on IS3 Hosting services:
- Child sexual abuse material (CSAM) — strictly prohibited. Immediate termination and reporting to NCMEC and law enforcement.
- Malware and exploits — files, scripts, or code designed to attack, infect, or compromise other systems.
- Phishing — pages designed to impersonate banks, payment processors, or other services to steal credentials.
- Counterfeit goods — content promoting or selling counterfeit products.
- Illegal content — content that is illegal under applicable United States federal or state law.
- Hate speech — content that promotes violence or discrimination against individuals or groups based on protected characteristics.
Network abuse
The following network activities are prohibited:
- Denial of Service (DoS) or Distributed Denial of Service (DDoS) attacks
- Port scanning or probing systems you do not own
- Exploiting vulnerabilities in other systems
- Operating open network proxies or Tor exit nodes
- Operating IRC servers
- Cryptocurrency mining
- Spoofing IP addresses or forging network packets
Email & messaging
All outbound email from IS3 Hosting infrastructure must comply with CAN-SPAM and applicable anti-spam laws. Prohibited email activities include:
- Sending unsolicited bulk email (spam)
- Harvesting email addresses
- Forging email headers or using deceptive sender information
- Operating open mail relays
- Sending email to purchased or scraped lists
Accounts found sending spam will be suspended immediately. Email sending on shared hosting is subject to rate limits to protect deliverability for all customers.
Resource usage
Shared hosting resources — CPU, memory, disk I/O, and inodes — are shared among all customers. You may not consume disproportionate resources in ways that degrade performance for other customers. Prohibited activities include:
- Running background processes or daemons that persist when not handling web requests
- Running torrents or peer-to-peer file sharing software
- Using your account as an off-site storage backup for files unrelated to a live website
- Running scripts that generate excessive database queries
Accounts exceeding resource limits may be throttled or asked to upgrade to a higher plan.
Copyright (DMCA)
We respond to valid DMCA takedown notices under the Digital Millennium Copyright Act. If you believe content hosted on our infrastructure infringes your copyright, send a DMCA notice including:
- Identification of the copyrighted work claimed to be infringed
- Identification of the infringing material (URL)
- Your contact information
- A statement of good faith belief that the use is unauthorized
- A statement of accuracy under penalty of perjury
- Your physical or electronic signature
Send DMCA notices to: dmca@is3hosting.com
Reporting abuse
To report abuse originating from our network, email abuse@is3hosting.com with as much detail as possible, including log excerpts, IP addresses, timestamps, and a description of the abuse. We investigate all reports and respond to valid complaints.
Enforcement
Violations of this AUP may result in any of the following, at our sole discretion:
- A warning and request to remedy the violation
- Temporary suspension of services
- Permanent termination of services without refund
- Reporting to law enforcement where required or appropriate
We reserve the right to take immediate action — including suspension without notice — for violations that pose risk to our infrastructure, other customers, or the public.
Questions about this AUP:
Email: abuse@is3hosting.com
Support: Submit a support ticket
